Customer Information

Payment Options
  1. Pay online using Visa, MasterCard, Discover or American Express at no additional charge.
  2. Pay over the phone with a debit or credit card by calling 801.968.3551.
  3. Mail in payments (no cash please) to P.O. Box 701110, Salt Lake City, UT 84170.
  4. Pay in person at our office during regular business hours (Monday - Thursday 8 A.M. - 6 P.M.), either inside or at our drive through window on the west side of the building.
  5. Pay in the night drop located by the drive through window on the west side of the building after hours and on weekends. No cash please.
  6. Sign-up for automatic draft using a credit or debit card or your checking or savings account.

*If you are currently disconnected, please call our office at 801.968.3551 to make payment arrangements to get service restored as soon as possible. Payments made before 5:00 P.M. will have service restored that same day. Payments made after 5:00 P.M. will have service restored on the next business day.

Water and Wastewater Rates

Effective for bills dated on or after January 1, 2018, Granger-Hunter Residential Rates are now tier based.

Water Tier 1 (0 - 7,000 gallons) per 1,000 gallons $1.61
Water Tier 2 (7,001 - 15,000 gallons) per 1,000 gallons $1.73
Water Tier 3 (15,001 and higher) per 1,000 gallons $1.86
Monthly availability fee - 3/4" meter $13.00
Monthly sewer charge $19.50
Monthly CVWRF Assessment Fee (per REU) $5.00

Click here for more info about water and wastewater rates, or for information about our Commercial, Irrigation and Multi-unit customer.

How to Read Your Bill

View a sample bill

The Availability Fee is a basic monthly service charge for making water available to your service location.

If you are on the Average Monthly Payment (AMP) program, your bill will show an AMP adjustment of either a shortage or excess that adjusts your actual usage to reflect your average pay amount. (If your reserve balance shows a negative amount, your reserve account has a shortage). Always pay the total due located in the box on the stub.

If you have any questions regarding your bill, call our office at 801.968.3551 and we will be happy to explain it to you.

Sign up for E-Bill

Sign up to receive your monthly statements in your email. It's fast, easy and saves on paper and printing.

Two ways to sign up:

  1. Call our office at 801.968.3551 and give us your email address
  2. Click here to sign-up for eBill. Click on "Enroll Now," then click on "Utility Billing" and then click "Sign up for e-Billing." Enter the email address where you would like to receive your statements. Make sure the "Email" button is selected and then click "Update"

*You will need to create an account if you don't have one.

Average Monthly Pay (AMP) Program

To Sign-up:

  1. You can sign up for the AMP program during the months of January and February.
  2. Your account needs to be current.
  3. Your account must have at least one year of billing history.
  4. Your account will be re-evaluated in January each year and will remain on the AMP program until you notify us either by phone or in writing that you no longer want to participate in the program.
  5. To learn what your AMP amount would be and to enroll in the AMP program, call our office at 801.968.3551

If you are currently enrolled in the AMP Program, you don't have to do anything. Your account will continue on the AMP program until you inform us you would like off. Your payment amount will be adjusted each January based on water used in the previous year.

Military Discount Program

It has been resolved by the Granger-Hunter Improvement District's Board of Trustees for qualifying service men and women serving in full-time active military duty to receive a discount.

Contact our office at 801.968.3551 for additional information and to enroll.

Automatic Draft Payments

Have your Granger-Hunter Improvement District payments come directly from your checking or savings account or debit/credit card automatically every month. Sign-up today by calling our office at 801.968.3551.

*Payments may be deducted from your account up to a week before the due date. Your statement will note the exact dollar amount and day of the draft each month.

Disconnect Service

To request a final read and disconnect service, call our office at 801.968.3551 up to two weeks prior to the disconnect date. You will need to verify ownership over the phone and provide us with a forwarding address where to send the final bill.

We can temporarily disconnect service for extended travel. Call our office at 801.968.3551 for more details.